Researcher Quickstart
You are a RESEARCHER: the default role for a self-registered account. This
page covers the whole loop — register, raise a sequencing order, add samples,
submit, track, and collect your results — and is explicit about the points where
you have to wait for the facility.
The sequencing order form is configured by your facility admin. The fields below are the shipped defaults; your instance may show more, fewer, or differently named fields. The behaviour described on this page — what is editable when, and who can see what — is the same everywhere.
What you can and cannot do
Knowing the boundary up front saves you looking for buttons that are not there.
| You can | You cannot |
|---|---|
| Create and edit your own sequencing orders | See other researchers’ orders (unless your admin enabled department sharing) |
Add, edit and bulk-import samples while the order is DRAFT | Change samples after you submit |
Submit an order (DRAFT → SUBMITTED) | Move an order to any other status, or move it backwards |
Delete a DRAFT order | Delete an order after submission |
Edit order-level metadata on a SUBMITTED order | Edit anything on a COMPLETED order |
| Create studies and assign your samples to them | Attach FASTQ files to samples |
| Download your sequencing files after the facility publishes them | Start a pipeline run |
| See a pipeline run once the facility marks it Final | See runs that have not been marked final |
| Open a support ticket | Reach /admin, or the ENA Submissions surface |
Your sidebar shows Sequencing Orders, Studies and Analysis. ENA Submissions is admin-only and will not appear.
The full loop
Register your account
Go to /register and fill in the form:
| Field | Notes |
|---|---|
| First name, last name | Used as your display name and as the order contact name |
| Must be unique across the instance | |
| Researcher role | Principal Investigator (PI), Postdoctoral Researcher, PhD Student, Master Student, Lab Technician, or Other |
| Department | Chosen from the list your admin configured — if it is empty, ask them to add yours before you register |
| Institution | Optional; it pre-fills the billing address on your orders |
| Password | Minimum 8 characters |
If your facility enabled the Account Validation module with enforcement on,
registration from an unapproved email domain is rejected with
Registration is restricted to email addresses from: …. Use your institutional
address.
Then sign in at /login. You land on the Sequencing Orders page.
Create a sequencing order
From Sequencing Orders, start a new order. The wizard builds its steps from your facility’s form configuration; the shipped default gives you four:
1. Sequencing Order Details
| Field | Required | Notes |
|---|---|---|
| Sequencing Order Name | Yes | Free text. This is what appears in every list — make it descriptive |
| Number of Samples | No | Pre-fills the sample table with that many rows |
2. Sequencing Information
| Field | Notes |
|---|---|
| Sequencing Technology | Picks the platform and instrument from your facility’s sequencer registry. If it is empty, your admin has not configured any sequencers yet |
| Library Strategy | WGS, WXS, RNA-Seq, Amplicon (16S/18S/ITS), Bisulfite-Seq, ChIP-Seq, Other |
| Library Source | Genomic DNA, Metagenomic, Transcriptomic, Metatranscriptomic, Synthetic, Other |
3. Samples — always present. See the next step.
4. Review — a summary of your contact details, every order-level answer, and the sample table.
Your admin may have added steps (billing codes, funding details) or enabled the MIxS metadata module, which inserts a Sample Metadata step for choosing an environment checklist. A Facility Fields step exists in some installs but is never shown to you.
The wizard has no save-as-draft. Nothing is written to the database until
you finish it, and finishing it does three things in one action: creates the
order as DRAFT, writes the samples, then immediately submits it. Plan to
complete the wizard in one sitting.
Add samples
The Samples step is an editable table, one row per sample. The shipped per-sample fields are:
| Field | Required | Notes |
|---|---|---|
| Organism | Yes | NCBI taxonomy autocomplete — type a common or scientific name and pick a result. This sets the taxonomy ID that ENA submission needs |
| Sample Title | Yes | Short descriptive title |
| Sample Alias | No | Your own label. Not sent to ENA — see the note below |
| Sample Volume (uL) | No | |
| Concentration (ng/uL) | No |
Each row also gets an internal identifier of the form S-<timestamp>-<random>.
That is what appears in file-assignment screens and, later, in the ENA
submission.
Sample Alias is for your own bookkeeping. SeqDesk does not enforce
uniqueness on it, does not fill it in for you, and does not use it as the
ENA sample alias — the internal S-… identifier is what gets submitted. Use
the alias for a scheme that helps you find things, not for an archive naming
convention.
For anything larger than a handful of samples, use the toolbar above the table:
- Excel Template downloads an
.xlsxworkbook whose columns match the per-sample fields your facility configured. - Fill it in offline.
- Upload Excel reads it back (
.xlsxand.xlsonly — there is no CSV path), shows a validation summary, and lets you replace or append to the current rows.
For environmental samples, use metagenome organism terms — “soil metagenome”, “gut metagenome” — rather than the host species.
Review and submit
The Review step summarises everything. Read the sample table one more time, because this is a one-way door: finishing the wizard creates the order, saves the samples and submits it in a single action.
The order gets a number in the format ORD-YYYYMMDD-XXXX and lands on
SUBMITTED. From that moment:
- Sample rows can no longer be added, edited or removed. The API answers
Cannot modify samples after order submission. - The order can no longer be deleted by you. The API answers
Cannot delete order after submission. - Order-level metadata (name, contact, library settings) stays editable until
the order reaches
COMPLETED. - You cannot change the status again.
SUBMITTED→ anything returnsInvalid status transitionfor a researcher.
Ship the samples and mark them sent
After submission the order page shows a Sequencing Order Process panel with three steps:
- Sequencing Order Submitted — done.
- Send Samples to Institutions — your facility’s shipping instructions appear here (your admin writes them), along with a Mark sent button. Press it once the physical samples are on their way. It records a note the facility can see, and it can only be pressed once.
- Waiting for Sequencing — flips to done when every sample has a file.
Track progress
The order’s status tells you where you are:
| Status | Meaning |
|---|---|
DRAFT | Still yours to edit |
SUBMITTED | With the facility. Samples frozen |
COMPLETED | Every sample has at least one sequencing file attached |
COMPLETED is usually set automatically: as soon as the last sample gets a
file, SeqDesk flips the order and writes the note “Automatically completed - all
samples have sequencing files”.
Your facility can also add free-text status notes, visible on the order detail page, and you will get in-app notifications when your order is created or updated.
Group samples into a study
You do not have to wait for sequencing to finish. Create a study from Studies, give it a title and description, choose a MIxS checklist if your facility uses them, and assign your samples.
Two things to know:
- A sample belongs to at most one study. Assigning it to a second study moves it out of the first.
- A study can draw samples from several sequencing orders. That is the
point — the order is administrative, the study is scientific. But every
sample you assign has to come from an order you own; anything else is
rejected with
Cannot assign samples you don't own.
The study description becomes the public <DESCRIPTION> of the ENA project, so
write it for a stranger. When the metadata is complete, mark the study ready for
submission; the facility takes it from there.
Collect your data
Two separate publication gates stand between finished work and your download button, and both are pressed by a facility admin:
Sequencing files. Attaching a FASTQ file to your sample does not make it
visible to you. An admin has to press Make downloadable to user on the
order. Until then, the delivery endpoint answers
Sequencing files are not available for this sequencing order. Once published,
you see only reads the facility has classified as cleaned — raw or
unclassified reads are never delivered — plus any reports the facility marked as
customer-facing.
Analysis results. A completed pipeline run is invisible to you until an admin marks it Final for that pipeline on your study or order. Exactly one run can be final per pipeline per target, so if the facility re-runs an analysis and marks the new run final, it replaces the old one in your view.
If your order says COMPLETED but Analysis is empty and there is nothing to
download, the work is done and simply not published yet. Ask the facility.
When something looks wrong
| What you see | What it means |
|---|---|
| The department dropdown at registration is empty | Your admin has not created any departments yet |
| Sequencing Technology offers nothing | The sequencer registry has not been configured |
Cannot modify samples after order submission | The order is no longer DRAFT. Raise a new order for the extra samples, or ask an admin |
Invalid status transition | Researchers can only go DRAFT → SUBMITTED |
Cannot delete order after submission | Only a facility admin can delete a submitted order, and only if the instance allows it |
Sequencing files are not available for this sequencing order | The delivery has not been published yet |
| Analysis is empty although you know a pipeline ran | No run has been marked Final on your study or order |
| You cannot find another researcher’s order | Expected. Department sharing, if enabled, is the only widening mechanism |
For anything else, open a ticket from Support — it goes straight to your facility admins and keeps the conversation attached to the order or study.